Adherence to the concepts of responsible gaming is at the leading edge of our top priorities at Bet9ja. Our company believe betting ought to simply be for entertainment. We are devoted to the safety and wellbeing of our customers against gaming-related problems, as this is of critical importance to us.
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Bet9ja has put in place versatile plans and security steps to enable our clients to handle their activities and we will always take the needed steps to prevent gaming-related problems.
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RELAX, IT'S ONLY A VIDEO GAME

We recommend you bet with what you can manage to lose. To assist your bet placement, you can decide in advance how much to invest on betting and never exceed that limit. We offer you the opportunity to personalise your spending limit at Deposit Limits.

FOLLOW THE BET9JA TIPS

1. Gamble for fun.

1. Only gamble with funds you can possibly afford to lose and do not wager with funds you need for daily living.
2. Decide just how much time to commit to gambling and do not exceed this limitation. You can utilize Deposit Limits to check your costs.
3. Decide just how much money to purchase your home entertainment and regard the choice you have actually made. Gambling should not be your only source of enjoyable.
4. Don't chase after losses and accept the outcome as the expense of entertainment.
5. Don't request credit for wagering.
6. Ensure you understand the rules of the game and your .
7. Balance the time you dedicate to betting with other recreation.
8. Don't wager to leave from isolation or depression. Only wager for the desire to play and have enjoyable.
9. Do not bet if your clearness has actually been impaired by alcohol or drugs.
   
   IF BETTING BECOMES A PROBLEM, TAKE A BREAK
   
   Problem gambling can be identified by modes of conduct such as a high level of spending, bad work results, relationship troubles, theft, lying and anxiety. If gambling ends up being a problem, then it is no longer entertainment. TAKE A BREAK. You need to choose when and for for how long, and for more assistance you can call our customer support team.
   
   TAKE THE TEST AND DISCOVER WHAT KIND OF PLAYER YOU ARE
   
   Check periodically to evaluate your gaming routines. We would like to assist you to much better understand them and fix them if required. Start from this easy test - it will simply take a minute:
   
   1. In the last 12 months, has wagering or betting often triggered you issues at work or in the house?
10. In the last 12 months, has betting or gambling triggered arguments or other serious problems with your family, friends, neighbours or associates?
11. In the last 12 months, have you tried to conceal the amount you wished to wager from household members or pals?
12. Do you often state you are winning when in truth you are losing?
13. With the death of time, have you had to increase the frequency of your betting and betting to keep it amazing?
14. In the last 12 months, have you utilized gambling or wagering to get away from individual issues or to feel much better?
15. In the last 12 months, after having lost money gambling, have you instantly gambled again to try to recover the cash lost?
16. In the last 12 months, have you attempted to gather money for bets by utilizing false cheques, stealing or by resorting to other illegal acts?
17. In the last 12 months, have you gambled despite the fact that you had guaranteed yourself you would refrain from doing so or have you wager for a longer period than what you prearranged?
    
    If you have actually responded yes to more than 5 questions, wagering is no longer a kind of home entertainment for you and may constitute a major problem. Therefore, we advise you to seriously consider the possibility of taking a break and look for aid. You can click here to go to Gambling Therapy for assistance.
    
    VULNERABLE AND UNDERAGE PERSONS
    
    It is illegal for anyone listed below the age of 18 to open a betting account or place a bet with Bet9ja.
    
    According to our General Terms & Conditions, we might need you to supply a copy of your ID to prove your identity, including your age, for different reasons. If we discover an underage or vulnerable individual operates an account with Bet9ja, the account will be closed and any payouts will be forfeited.
    
    Bet9ja will make diligent effort to avoid minor gambling. If you are concerned that an underage player operates an account with Bet9ja, please contact our Help Center and we will take required steps.
    
    Persons under the age of 18 are not permitted at Bet9ja outlets.
    
    SETTING LIMITS
    
    DEPOSIT LIMITS
    
    You can decide to restrict the amount of cash to be deposited into your betting account daily, weekly and monthly. To access this alternative, check out My Account > Responsible Gambling to evaluate and modify your deposits limitations
    
    Any reduction or boost to your limit would work immediately upon receipt of instruction.
    
    SELF-EXCLUSION
    
    The self-exclusion alternative is available to any consumer who may have a gambling issue or believe they are vulnerable to betting. If you believe you require to take a break, you should consider self-exclusion in which you can take a break beginning with a minimum period of 90 days. You can likewise request to close your account at any time.
    
    Customers who self-exclude would have their account suspended throughout of the exemption period and Bet9ja would make efforts to avoid the opening of any new account being opened by the client throughout this duration. Please describe the help page to find out more on your alternatives.
    
    We also encourage left out persons to get rid of Bet9ja from alerts and delete/uninstall any Bet9ja app or site.
    
    If any self-excluded individual is recognized at our physical outlets, an authorised staff member shall ask for such left out individual to leave the facilities. Visit My account > Responsible Gambling > Self-exclusion to request the self-exclusion.
    
    SIGNAGE AND ADVERTISEMENT
    
    Bet9ja dissuades minor betting by publishing notices specifying the legal age to gamble as approved by the Lagos State Lotteries and Gaming Board at all Bet9ja outlets.
    
    Bet9ja guarantees its media products and adverts (via all channels, including television, radio, social networks, prints, mails etc) include a responsible gaming message to protect underage and vulnerable persons. Our adverts do not misguide viewers regarding opportunities to be gained from gambling, as we make sure gambling is seen as a kind of entertainment.
    
    STAFF TRAINING
    
    Our personnel are well trained to ensure compliance with our accountable gaming policy on our website and outlets and will get refresher training at periods. The customer support group is on hand to deal with any gaming-related problems or issues you might have.
    
    Where it is needed, we may avoid a customer from continued video gaming on our platforms in accordance with our Terms and Conditions.
    
    COMPLIANCE WITH THE REGULATIONS
    
    Bet9ja takes its compliance obligations very seriously and will report any activity that is required to be reported by the appropriate regulations to the respective licensing and state authorities.
    
    DO YOU NEED HELP?
    
    If you wish to talk to someone about your betting, please contact our Problem Gamblers Hotline on +234809 999 0933 or send an e-mail to responsiblegaming@bet9ja.com. The group are available every weekday in between 08:00 am - 5:00 pm. You can also call one of the therapeutic associations suggested by Bet9ja listed below.
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